Last Updated: January 1st, 2024

Welcome to Waughters.com (referred to as “Website”). This Refund & Return Policy outlines our policies and procedures regarding refunds and returns for purchases made on our Website. By making a purchase on our Website, you agree to comply with and be bound by this Refund & Return Policy.

**1. Eligibility for Refunds:**
– To be eligible for a refund, you must meet the following criteria:
– You must have purchased the product directly from Waughters.com.
– You must provide proof of purchase, such as an order number or receipt.
– The product must be in its original packaging and in unused condition.
– The product must be returned within [number of days] days from the date of purchase.

**2. Refund Process:**
– To request a refund, please contact our customer support team at hello@waughters.com within [number of days] days of receiving your order.
– Provide your order number and reason for the refund request.
– Our customer support team will review your request and may require additional information or documentation.
– Once your refund request is approved, we will initiate the refund process.
– Refunds will be issued to the original payment method used for the purchase.

**3. Return Process:**
– If you wish to return a product for reasons other than a defect or damage, please contact our customer support team at hello@waughters.com within [number of days] days of receiving your order.
– The product must be returned in its original packaging and in unused condition.
– Return shipping costs are the responsibility of the customer.

**4. Non-Refundable Items:**
– Certain items are not eligible for refunds, including:
– Products that are opened, used, damaged, or not in resalable condition.
– Gift cards or promotional items.

**5. Damaged or Defective Items:**
– If you receive a damaged or defective product, please contact our customer support team immediately at hello@waughters.com. We will arrange for a replacement or refund, depending on the circumstances.

**6. Contact Us:**
– If you have any questions or concerns about our Refund & Return Policy, please contact us at hello@waughters.com.

**7. Changes to Refund & Return Policy:**
– We reserve the right to modify or update this Refund & Return Policy at any time without prior notice. Any changes to the Refund & Return Policy will be effective immediately upon posting on this page.